Launch of ‘Transforming Retail’ Awards 2017

Retail Insider is proud to launch its inaugural ‘Transforming Retail’ Awards in 2017. The aim of the awards is to showcase the best examples of innovation across the sector and we would like to invite relevant organisations to apply to be shortlisted in the relevant categories.

If you wish to nominate for an award all you need to do is choose from the categories below, then submit written evidence to support the application in no more than 500 words using the judging criteria listed below.

To receive an application form immediately please contact: christina@busicomm.co.uk

Deadline for entry is 23 June 2017. Shortlisted entries will be notified by 04 August 2017

The Categories

There are six categories to enter:

1. Best In-store Experience of the Year

Judges will be looking for a retailer/technology that has delivered a memorable in-store experience to customers. This ideally will be through the clever use of technology sitting alongside traditional customer service techniques. It is the overall experience that must be exemplary, with technology being the enhancer.

2. Most Promising Newcomer

Judges will be looking for a retailer/technology provider that has made an impact in its youth but is not a disruptor that will fade away. There must be some longevity to its business model. The company could be a retailer that is quickly making its mark or a technology provider that is delivering a particularly impressive solution to its retail clients.

3. Overall Technology Innovation of the Year

Judges will be looking for a technology that has stood out from the pack in terms of it being particularly revolutionary or disruptive. Equally, it could be a relatively straightforward solution but one that has made the life of retailers easier. Providing evidence of it helping deliver a return on investment for retailers will clearly be advantageous.

4. Best Multi-Channel Experience of the Year

Judges will be looking for a company that has been able to deliver a seamless experience across the various channels in which it operates. Evidence of a consistent customer experience and intelligent management of inventory across the channels will be good indicators of success. Retailers that operate predominantly online but have some physical presence will also be welcome to enter this category.

5. Delivery Innovation of the Year

Judges will be looking for a technology that has helped retailers deal with one of the most troublesome aspects of their businesses: effective and cost-efficient delivery. Evidence should be provided that highlights specifically how the solution has directly benefited retailers in their delivery of goods to consumers.

6. Most Intelligent Use of Data

Judges will be looking for a solution that is an outstanding example of how data is being cleverly used within retail organisations. This could be through the delivery of personalisation that has improved the customer experience or it could be the use of data in the back-end that has markedly helped the operational efficiency of the retailers’ business.

 

Categories will be judged against the following key criteria:

Innovation: has the product introduced new or leading-edge technologies, created different ways of working, or novel approaches that benefit its users?

Measurable success: can significant commercial success for the product during the past 12 months be demonstrated?

Customer satisfaction: is there evidence of customers/retailers using the product to successfully improve their operations, and they would therefore recommend it to others?

 

The Judging Process

Entry applications will be judged by a panel of experts alongside Glynn Davis, editor of Retail Insider.  The panel will consist of senior figures in retail and includes: Paul Wilkinson, head of technology research at Tesco Labs; Martin Newman, CEO at Practicology; Lawrence Shaw, CEO of Sitemorse; Simon Harrow, CEO of Elevaate; Sean McKee, director of e-commerce at Schuh; and Bertrand Bodson, chief digital and marketing officer at Sainsbury’s Argos.

The Deadlines

Deadline for entries is 23 June 2017

Awards ceremony

Announcement of winning entries will be at a relaxed evening awards/drinks ceremony to be held on 4 October 2017 at Sourced Market in Marylebone, London to which all shortlisted entrants and sponsors will be invited along with other senior executives in the retail industry. The event will also include a tutored beer tasting and plenty of networking opportunities.

There are also sponsorship opportunities available. Please contact Christina@busicomm.co.uk for further details.

 

Read full story

Retail Innovation: What the future holds for brick and mortar stores

Online shopping continues to disrupt the retail sector. While in-store sales still make up the majority of revenue for retailers, traditional brick and mortar stores have been struggling to keep up with the pace of change as more shoppers turn to the internet for their shopping trips. However, new-technologies are beginning to now disrupt the […]

Read full story

Differentiation is real definition of success

It is somewhat ironic that in the early days of the internet fashion was regarded as one of the categories that were not expected to make the move online. Apparently shoppers were too wedded to the idea of touching, feeling, and trying on goods. Or so the theory went. Try telling that to the clothing […]

Read full story

Empower employees to deliver exemplary experiences

Retail is gradually moving towards being about delivering a great customer experience above all else. This view was recently expounded by Debenhams’ chairman Sir Ian Cheshire at the World Retail Congress in Dubai when he suggested the role of the retailer was no longer about selling goods but was instead about selling an experience. My […]

Read full story

Digital Retail Innovations Q&A – OfferMoments

Following the launch of the Digital Retail Innovations 2016 Report (sponsored by Webloyalty) a series of Q&A’s with the leading figures behind some of the key entries in the report are being published. Here is a Q&A with Abdul Alim, co-founder, OfferMoments, which is placed at number 40 in the report. 1.How did the original idea come […]

Read full story

The rise and hopeful demise of ‘grocerant’

The retail industry has a great capacity to devise descriptive terms that should never see the light of day. Retailtainment and omni-channel are two such terms that really should have been consigned straight to the bin. A similar thought occurred to me when I came across a new term – grocerant. I guess you’ve worked […]

Read full story

Innovative Retailer – Rapha Racing

Name: Rapha The Place: 13 units globally right now, but they’re nothing if not ambitious at Rapha and want to get up to 20 by the end of the year and then keep that growth level up each year. Crikey. The Story: This is really a tale of a biking gear brand not primarily a […]

Read full story

Screen on the Green presents Future of F&B

The Screen on the Green is a cinema in North London that has a majestic history, having played host to some thought-provoking bands. It is also the location for the Future of Food & Beverage’ seminar hosted by Portland. Retail Insider has long been an advocate of the theory that the leisure and retail industries […]

Read full story

Which retailers do you trust?

Trust is a big issue for large UK retailers at the moment. From rising food prices post-Brexit to the #StopFundingHate campaign, customers’ trust seems to be under constant pressure. Retailers know if they lose the battle for trust, their market share will slide. The latest research from Mettle measures customer trust in some of the […]

Read full story

Polarisation of shopping malls continues

Shopping mall operators in the US are proving an interesting investment opportunity for some of the country’s hedge funds who see them as worthy of their attention. But don’t think this is because they view them as growth stories whose values will increase. It is the complete opposite. They are placing bets on expectations that […]

Read full story

Movers & Shakers Q&A – Sara Prowse, CEO, Hotter Shoes

Sara Prowse, CEO, Hotter Shoes 1. What is the greatest opportunity for your business? International expansion, with continued growth in the US in particular. We are approaching this opportunity in two ways: through digital expansion; and through retail partnerships. 2. What is the biggest challenge to your business? External pressures. Consumer confidence is likely to […]

Read full story

Budget 2017 – far from a multi-channel affair

On budget day this week Alex Baldock, CEO of Shop Direct, gave a super presentation at Retail Week Live on the beauty of operating as a pure play retailer unencumbered by the hassle of operating high street shops. He did not refer to business rates specifically but there is no doubt that they are proving […]

Read full story

Short term pain for long term gain

For the first time in a decade H&M has made changes to the guidance it gives investors on its expectations for future performance. It is to now focus on achieving 10-15% growth in total sales each year rather than on the long established aim of a 10-15% increase in physical store openings each year. This […]

Read full story

Digital Retail Innovations Q&A – Elevaate

Following the launch of the Digital Retail Innovations 2016 Report (sponsored by Webloyalty) a series of Q&A’s with the leading figures behind some of the key entries in the report are being published. Here is a Q&A with Simon Harrow, co-founder of Elevaate, which is placed at number 25 in the report.   1.Where did the original […]

Read full story

Retail Insider Breakfast – Ewan Venters, CEO, Fortnum & Mason

Retail Insider held its first Breakfast Event of 2017 with Ewan Venters, CEO of Fortnum & Mason, who highlighted how the 310-year-old iconic retailing brand has never been stronger following a raft of initiatives over the past few years. Since taking on the CEO role in 2012 he says he has sought to both recognise […]

Read full story

Innovative Retailer – The Unlimited Company

Name: The Unlimited Company. The Place: 14 stores currently spread around the UK fairly evenly and an increasing online presence too. The Story: You have to have your wits about you when you shop here. How so? If you visit a store in Norwich you are looking for the sign that says ‘Simply Health Independent […]

Read full story

Movers & Shakers Q&A – Clare Johnston, joint-CEO, The Up Group

Clare Johnston, joint-CEO, The Up Group 1. What is the greatest opportunity for your business? The Up Group is Europe’s leading digital executive search and networking firm, finding exceptional talent for companies across the growth curve. Our clients are fast-growing pure-play businesses and more established multi-channel organisations undergoing transformational change, and they all increasingly require […]

Read full story

Marketplaces lose some of their seamless experience

Ebay was a real pioneer when it emerged on the scene in 1995. Not so much because it provided a platform for people to buy and sell goods but because of its ingenious ratings system. It’s clever and very simple self-policing mechanism for buyers and sellers to rate each other was the gem that eBay […]

Read full story

Time to embrace the robots through education

Robotics has certainly moved up the agenda of late as the potential for such technology to push many people out of unskilled jobs becomes more apparent as developers advance the capabilities of these types of solutions. But since I became a governor at my children’s school I’ve begun to regard the debate around how exactly […]

Read full story

The high value of simplicity

If I had a pound for every time I’d heard businesses talk about simplifying their customers’ experience! Well, if they had managed to deliver on this not-so-straightforward objective then they would have been able to grab more than a few quid. Apparently, a slice of a massive $86billion would have been up for grabs. That […]

Read full story
css.php