Soon to be a pick-up point for Asos
Boots is a very different proposition because it has a very broad mix of customers including the younger audience that makes up Asos' core shoppers. The reason Boots is keen for a tie-up is that it would drive extra footfall. Its Advantage loyalty card has shown it that customers who use its existing Click & Collect service ultimately make additional purchases when they come to pick up their orders.
For Asos to have a click and collect service up and running before rival Arcadia (with its countrywide stores base) will be a massive indictment of the Sir Philip Green-owned retailer. Multi-channel retailing is here to stay and it is strange that a pure-play retailer has spotted this before a stores-based merchant and taken the necessary action.


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