Archive | September, 2010

Is e-retail growth set to slow as much as predicted?

Online retail sales growth is set to slow dramatically over the next five years, according to Verdict, which reckons there will be little more than 12% per annum increases compared with the chunky 35% achieved over the previous 10 years. [see report by Internet Retailing]. How many fewer times will we be pressing this button? Its report ‘E-retail 2010 and […]

Read full story

Retailers could be so much more loyal to their customers

Retailers recognise that customer databases and CRM (customer relationship marketing) systems provide them with the best returns on investment among their marketing activities. But almost half then admit their systems are ineffective. It’s time to get a handle on customer data The Loyalty Report for 2010 from The Logic Group (undertaken by Ipsos MORI) found that […]

Read full story

Multi-channel/E-commerce Top 70 Survey

If you were unable to make it to the Retail Systems Multi-channel Conference on September 15 then you will have missed the launch of the Top 70 survey of the ‘Movers & Shakers in Multi-channel and E-commerce’. Fear not as the link here gives you access to the list of the 70 people that are […]

Read full story

We’ve simply got far too many shops

The recession and growth of the internet have had a big impact on shop lettings, which has resulted in 13% of units in shopping areas now vacant (voids), according to the Local Data Company (LDC). Empty shops: coming to a high street like yours, and staying. The situation could be even worse than that for landlords […]

Read full story

Retail sector heading for big downer

The arguments for a downgrade across the retail sector are growing as the last remaining positive in the industry – the clothing retailers – are starting to take a hit from weaker consumer consumption and growing pressure on margins. Plenty of these over the retail sector right now In a lengthy note from broker Singer Capital Markets the message […]

Read full story