Archive | November, 2011

Guest Slot – Payments Insider-Beware the great card switch

He knows the banking industry but they don’t want to know him. Earlier this year Tesco Bank had grand plans to move its Visa Cards to MasterCard-branded credit cards under the World MasterCard banner and enjoy the extra transaction charges that these cards would bring to its coffers. But this went off the rails when […]

Read full story

Guest Slot – City Insider-Dan Coen

Structurally the retail industry is on its uppers and a fillip from Christmas is far from guaranteed because deep discounts have been widespread across the sector since early October. But I don’t want to add to the doom and gloom that already hogs the news headlines.    No more doom and gloom please. There are some […]

Read full story

How not to manage a pub or retail business

For many months The Great Northern Railway Tavern pub in north London remained closed, with the occasional bit of activity from workmen. Because it is a glorious Victorian building (including a rare set of lamps fixed to the bar and impressive glass skylight) anticipation of its opening was high in the Retailinsider.com office. Magic Victorian […]

Read full story

Meal Deal – The Admiral Codrington

Welcome to a new series where leading retail executives recall memorable occasions spent celebrating a new job, cutting a big deal, winning a large order, or just enjoying life in a specific pub, bar or restaurant. Robin Terrell, executive director of multi-channel and international at House of Fraser recalls good times in The Admiral Codrington pub in […]

Read full story

Movers & Shakers Q&A with Hash Ladha of Aurora Fashions

Brought to you by Retailinsider.com and K3 Retail Hash Ladha, group multi-channel director at Aurora Fashions 1. What is the greatest opportunity for your business? Being a truly multi channel/ Omni channel retailer – and ensuring we create great channel experiences which customers interact with and between seamlessly. 2. What is the biggest challenge to […]

Read full story

Footfaller – an irregular guest view from the street

The retail industry should be applauded. When it comes to rip-off Britain it could be argued that other sectors are far more at fault and they should be looking to multi-channel retailers for best practice in keeping consumers happy. In March of this year Which? wrote a report highlighting the worst offenders at the hidden […]

Read full story

Innovative Retailers Part 3 – Where ice cream is much more than just ice and cream

The Name: The Icecreamists The Place: Covent Garden market and Maiden Lane The Story: Matt O’Connor is the founder and he is very, very serious about ice cream and the business of sin. Starting out with just a pop-up store in Selfridges in 2009 he has already entered the PR hall of fame with the […]

Read full story

Guest Slot – Recruitment Insider-Nigel Sapsed

While walking down London’s Charing Cross Road the bright blue-tiled Byron burger restaurant with its distinctive multi-coloured logo came into view. This is no shrinking violet of a place and it got me thinking about how people very much buy with their eyes. Trust me, in daylight it stands out. Byron is certainly going all […]

Read full story