Archive | September, 2014

‘Movers & Shakers in Multi-channel / E-commerce 2014 Top 100’ launched

Paul Coby and Mark Lewis of John Lewis top the fifth annual ‘Retail Insider Top 100 Movers & Shakers in Multi-channel/e-commerce’ report that celebrates the achievements of the people operating in this most dynamic part of the retail industry. They are followed by John Walden and Bertrand Bodson of Home Retail Group and just behind […]

Read full story

Retail Insider Wine Event – John Bovill, IT and e-commerce director at Monsoon Accessorize

Retail Insider held its latest Event this week – with a combined English Wine Tasting and talk by John Bovill, IT and e-commerce director at Monsoon Accessorize – that highlighted the challenges of both increasing the acceptance/awareness of English wines and taking retailers on the multi-channel journey. Senior executives from Tesco, Waitrose, HMV, and Dobbies […]

Read full story

Viewpoint – Massive opportunity for Luxury fashion online + Phones 4U demise inevitable

Retail Insider and K3 bring you a monthly column taking a look at some of the most pertinent and interesting topics of the day in the big wide world of retail. Do you remember when luxury goods and fashion would never sell online? It is not that long ago that conventional wisdom (whoever or whatever […]

Read full story

Budgens and Majestic Wine deliver most improved drinks websites in September

It has been a good month for high street retailers Budgens and Majestic Wine as they delivered the most improved website performances among top drinks retailers, according to tests conducted on the online stores of the top 25 UK drinks sellers for September. Budgens moved up three places into third spot in the table with […]

Read full story

Movers & Shakers Q&A with Yossi Erdman, brand & social media, AO.com

Yossi Erdman, head of brand & social media, AO.com 1. What is the greatest opportunity for your business? The biggest opportunity for our business is to change the expectations people have when shopping for electricals. Rather than experiencing painful customer service, they should expect and receive quite the opposite. This includes great web content, free […]

Read full story

Innovative Retailer – Makers Cafe

The Name: Makers Café The Place: Shoreditch (for now). The Story: We’re hot off the mark on this one. This place has only been around for a fortnight or so but such has been the interest…   Go right ahead. OK, I give you ‘the myth of manufacturing’ – making things is hard, dirty work. […]

Read full story

Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 8:00am Friday Apr 18 – Back to it with a jolt After the quiet summer period it’s time to […]

Read full story

Beer Tasting Notes from the Retail Insider Cellar

Retail Insider scours the globe to find the perfect beer for retail’s top executives. Brewer: Windsor & Eton Brewery Beer:  Conqueror 1075 Black IPA Strength: Very full bodied 7.4%. Don’t get on the wrong side of it. Conditioning: Has a soft carbonation but despite appearances this is not flabby in any way. First impressions: Looks […]

Read full story

Retail Insider Breakfast – Sir Ian Cheshire, group CEO of Kingfisher

Retail Insider held its latest Breakfast Event this week with Sir Ian Cheshire, group CEO of Kingfisher, who suggested the retail industry is on the cusp of a major acceleration in the use of digital channels by consumers who are increasingly utilising mobiles and enhanced internet connections. Senior executives from Tesco, Marks & Spencer, TM […]

Read full story

Bargain Booze consolidates position as top performing drinks website in August

Bargain Booze extends the gap between it and The Whisky Shop at the head of the table of the top performing major British drinks websites, according to tests conducted on the sites of the top 25 UK drinks retailers for August. Having returned to the top position last month the improved performance of the Bargain […]

Read full story