2015 Movers & Shakers Multi-channel Top 100 report launched

The ‘Retail Insider Top 100 Movers & Shakers in Multi-channel’ report for 2015 has been launched to celebrate the stars of the sector that are making a difference in pushing their businesses to become more digitally focused. At the head of the report, which is sponsored by K3 Retail, sits Angela Ahrendts of Apple closely…

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Retail Insider Breakfast + Movers & Shakers Top 100 Launch

Retail Insider held its latest breakfast event with Andy Harding, chief customer officer at House of Fraser, who helped launch the Multi-channel Movers & Shakers 2015 report. Senior executives from John Lewis, B&Q, New Look, White Company and T2 were among those who not only heard how House of Fraser is tackling the move to…

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Innovative Retailer – Startisans

The Name: Startisans The Place: London only, in fact only one site to date – Shelton Street in Covent Garden although goodness knows they are searching hard for sites. Oh and there was a pop-up too for a bit. But as you will see there is a network through which successful startisans can progress. The…

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Dark days could be getting lighter for major grocers

Rather like a listing supertanker Tesco continues to battle rough seas to right itself as it struggles with the after-effects of a space race that has left it drained of financial resources and lacking in differentiation in the marketplace.   Speaking at the recent IGD Big Debate 2015 conference Dr Clive Black, head of research at…

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Growth of the hound pound

When pet shop chain Pet Pavilion announced it would be selling a non-alcoholic beer for dogs to enjoy when they accompany their owners down the pub then you know there is something happening (however odd) in the pet sector. The brew called Snuffle joined an array of upmarket products the business sells – across its…

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Loyalty is the key to our mobile payments

The mobile payments landscape has been a confusing one for retailers and leisure companies alike. Myriad start-ups and global giants have asked business leaders to put their faith in these newcomers’ hands before embarking on the mobile payments journey. These mobile payment companies have also dished out over-zealous press releases making extravagant claims that have…

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Rethinking in-store employees

We all know the store is changing in terms of how the physical space is being used but this is not the only thing that we shall see adapt because the way store employees are used in-store is set for an upheaval too as a result of the impact of digital. This is a key…

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