Archive | January, 2016

The Drink Shop climbs table of top UK online drinks retailers in January

Independent drinks retailer The Drink Main information about tadalafil Shop delivered the most improved online performance among the Top UK drinks websites in January, according to analysis undertaken exclusively for Retail Insider by online specialist Sitemorse. Its strong performance took it into the top 10 as it moved up eight places with a score of […]

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Innovative Retailer – Eataly

The Name: Eataly The Place: Well if you live in Italy or Japan you virtually can’t move for Eataly stores and there are around 30 globally – dotted about, one in Sao Paolo, one in Munich, one in Moscow. But none in the UK until a joint partnership opens in Selfridges later this year. Oh, […]

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Digital strategies are not one-size-fits-all

While on a recent business trip to Ireland I heard an interesting comment from the leader of a major retailer who was seriously questioning the value of investing heavily in an online platform and instead just keeping the key focus on the stores portfolio and utilising Google. The theory being that shoppers will increasingly go […]

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Movers & Shakers Q&A – Stan Laurent, group CEO, PhotoBox

Stan Laurent, group CEO, PhotoBox 1.What is the greatest opportunity for your business? The personalisation market is massive and is continuing to grow, with Europe alone believed to be worth £6-7 billion. We are only a £275 million business today, meaning that there is a huge amount to play for. As well as working hard […]

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Complex issue of returns perplexing for fashion retailers

Reducing returns is an objective of every online fashion retailer and as the level of returned items is expected to outpace the growth in online sales the problem looks set to grow. But it would be a mistake to reduce returns at all costs as this would undoubtedly lose a retailer sales volumes. The fact […]

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Food retailers ignore Millennials at your peril

Millennials are certainly a demographic grouping that secures its fair share of discussion in the retail industry as this 18 to 34-year-old age group has long been seen as attractive – based on their disposable income levels and the potential for merchants to grab them as future long-term loyal customers. Despite recognising their value, it […]

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Critical evolution of Point-of-Sale

Not that long ago retail technology was predominantly about Point-of-Sale (PoS) but things changed dramatically following the earthquake known as the internet, which disrupted things dramatically and in its wake myriad new IT solutions hit the industry. But PoS solutions still remain at the heart of in-store activities. They just happen to have developed into […]

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Retailers must up their game online or lose out to rivals

There’s a bloodthirsty battle going on for shoppers online and making the situation even more cut-throat is the fact that 77% of shoppers would be likely to switch to shopping with an alternative retailer next Christmas as a result of a poor online festive shopping experience. These are the findings from the second annual JDA/Centiro […]

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Movers & Shakers Q&A – Siobhan Fitzpatrick, e-commerce & marketing director, Maplin

Siobhan Fitzpatrick, e-commerce & marketing director, Maplin 1.What is the greatest opportunity for your business? Maplin already has a huge strength in our customer service programme which believes in ‘Customer First’. It is evident in our service policies and also in the way our colleagues engage every day. Our greatest opportunity is becoming a fully […]

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Innovative Retailer – Great British Exchange

The Name: Great British Exchange The Place: Mainly online but also one showroom in Harrogate. The Story: Patriots arise! Your country needs you. I’m ready: I have a stuffed bulldog. Mmmm, not really the style I wanted. I’ve got Union Jack underwear. Too much information. I’m singing Rule Britannia. Again, it’s one way to show […]

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