Archive | October, 2017

Consumers no longer beholden to the car

The major grocery chains built their portfolios of massive stores on the back of the phenomenon of the UK population getting into their cars, driving to their nearest out-of-town superstore, and doing their weekly/fortnightly/monthly mega shop. While plenty of people still undertake this ritual the trend is trailing off. Partly this is because more people […]

Read full story

Digital Retail Innovations Q&A – Blue Yonder

Following the launch of the Digital Retail Innovations 2017 Report (sponsored by Webloyalty) a series of Q&A’s with the leading figures behind some of the key entries in the report are being published. Here is a Q&A with Uwe Weiss, CEO of Blue Yonder, which is placed at number 11 in the report for its work with […]

Read full story

Innovative Retailer – SweetGreen

Name: SweetGreen The Place: America basically. Currently standing at 72 units spread all over the country with another handful opening soon. The Story: Back in 2007 three business undergraduates at Georgetown University Business School tried to find some good food off-campus and failed abysmally. The good, healthy, nutritious salad options full of locally produced stuff […]

Read full story

Issues with showroom stores

US department store chain Nordstrom is to open its first Nordstrom Local variant, which will act as a showroom where customers can buy a drink and relax but cannot take home any clothes. Instead they have to order them and wait for their chosen items to be delivered to their homes. This follows the strategy […]

Read full story

Movers & Shakers Q&A – Edwina Dunn, CEO of Starcount

Edwina Dunn, CEO, Starcount What is the greatest opportunity for your business? When we started work in the industry we used customer transaction data to understand what customers did – what they bought (classic recency, frequency and value analysis). This still dominates the whole industry and continues to consume millions of pounds in investment. But […]

Read full story

Launch of Retail Insider ‘Digital Leisure & Hospitality Innovations Top 20 Report’

Retail Insider this week celebrated the launch of the inaugural ‘Digital Leisure and Hospitality Innovations Report’ at an evening event with guest speaker Fernando Fanton, chief product & technology officer at Just Eat. The report, sponsored by Webloyalty, recognises the top 20 leisure and hospitality digital initiatives of the last year and draws attention to […]

Read full story

Subscription services are all about the churn

  Subscription services seem to have been flavour of the month for a long time as the number of product categories where customers can receive regular deliveries of products to their homes has grown exponentially. Recent research from Zuora has shown that 89% of UK adults now subscribe to such services. That’s a sizeable 58 […]

Read full story

Retail Insider Announces Winners of First ‘Transforming Retail’ Awards

Senior retail executives recently gathered in central London at Sourced Market to attend the inaugural Retail Insider ‘Transforming Retail Awards’ designed to showcase the most exciting developments in the retail sector over the past year.  The Awards attracted multiple entries of a high standard giving the judges a difficult job. However they eventually whittled all […]

Read full story