Archive | January, 2018

Retail employment revolution

When the headlines deliver a constant stream of stories about shop closures and the abandonment of new store developments it is hardly surprising that employment prospects in the sector appear extremely poor. When you add in the developments around automation then it all sounds pretty woeful for the jobs situation in the retail industry. That […]

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Brits have a lot to live up to when it comes to service style

Waiter: “Would you like this octopus dish?” Me: “No thanks, we’ve already had it. And it was very good.” Waiter: “Would you like another?” Me: “Not really.” Waiter: “It’s on the house.” Me: “Yes please.” This interchange took place during the early stages of lunch at the hot new Catalan-inspired restaurant Rambla that landed in […]

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Movers & Shakers Q&A – Guy Hipwell, non-executive director and investor

Guy Hipwell, non-executive director and investor What is the greatest opportunity for your business? Diversity and the speed of technological change. As I work with businesses that range in value from revenues of sub $1 million to several billion dollars, I am very fortunate to be able to learn from experiences across a broad range […]

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Innovation relies on security and trust

When you take a look back at the Digital Retail Innovations Top 50 and the Digital Leisure & Hospitality Top 20 reports over the past few years it could be argued that few types of innovation genuinely have a massive impact on their respective industries. It is the case that there are lots of similarities […]

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Thoughts from NRF in New York City

Retail Insider recently attended Retail’s Big Show, organised by the National Retail Federation (NRF), in New York City where the world’s technology providers show off their latest wares to senior retail executives.   Record numbers descended on this year’s event to get an insight into the way technology is moving and how it can help […]

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Digital Leisure & Hospitality Innovations Q&A – GoInStore

Following the launch of the Digital Leisure & Hospitality Innovations 2017 Report (sponsored by Webloyalty) a series of Q&A’s with the leading figures behind some of the key entries in the report are being published. Here is a Q&A with Andre Hordagoda, Co-founder, GoInStore, which is placed at number 5 in the report for its work with […]

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Digital Retail Innovations Q&A – OLIO

Following the launch of the Digital Retail Innovations 2017 Report (sponsored by Webloyalty) a series of Q&A’s with the leading figures behind some of the key entries in the report are being published. Here is a Q&A with Tessa Cook, co-founder of OLIO, which is placed at number 26 in the report for its work with […]

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Innovative Retailer – Clutter

Name: Clutter The Place: At the moment US only but expect global domination any time soon, which may include Blighty…So watch this space. The Story: Stuff. It’s a thing isn’t it? It certainly is: Got too much of it? Nope: So you are in the minority then, my friend. Well, I’m used to being special […]

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