Archive | November, 2019

Why they won a Transforming Retail Award: Unpackaged

The Editor’s Award (sponsored by Clipper Group) is given every year to a company who have entered the awards but despite not winning their category have nonetheless caught the eye of Retail Insider editor Glynn Davis. In the Award’s third year he has chosen the work packaging consultancy Unpackaged has done with Waitrose & Partners […]

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At your leisure

Last week the retail property industry gathered in Cannes on the south coast of France for MAPIC, its annual jamboree but with the addition of a leisure-dedicated day on top of the regular retail-focused, two-day programme. Real storm clouds gathered over the Cote d’Azur during this year’s event but the industry also finds itself in […]

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High Street newcomer: Nature Republic

When Retail Insider attended the UK launch of South Korea’s major beauty brand Nature Republic in central London a few weeks ago several key differences with the usual beauty retailing sector in the UK were noticeable. At a time when companies are increasingly thinking local, Nature Republic has a list of key ingredients, upon which […]

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Why they won a Transforming Retail Award: Made.com

The Best Connected category (sponsored by SAP) in the Transforming Retail Awards always throws up a challenge to the judges as it can mean so many different things in a business but this year the judges felt that online furniture retailer Made.com’s newly refurbished showroom in Soho really led the pack. Here’s why… As a […]

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Christmas Trends: London Christmas Tree Rental

Christmas Trends: London Christmas Tree Rental Catherine Loveless organised an event last year for children’s mini tree site Holly Berry she had no idea that the avenue of potted mature Christmas firs which children meandered through Narnia-style would come to be the stars of the show. But they were and she “inadvertently ended up becoming […]

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Lessons for the High Street: Lombok

Welcome to our series of articles on retailers that are operating in ways that provide some interesting and valuable lessons to the wider industry. Name: Lombok Location: Showroom in Tottenham Court Road, London In a nutshell: Honestly, you wait for decades for innovations in the furniture industry and then several come along at once. Furniture […]

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Why they won a Transforming Retail Award: Zynstra

The Best Newcomer category is one of the more popular categories in the Transforming Retail Awards so Zynstra fought off stiff competition to take the accolade. Set up by experienced technology entrepreneurs and backed by angel investors, Zynstra has grown from a small start-up in the Bath and Bristol area to a growing business of […]

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Sustainability focus: Sky Ocean Rescue cafe

Welcome to our section of the site which focuses on the sustainable side of retail. It’s exciting times for anyone involved in this area as technology and retailers try to keep up with customers’ demand for all things ethical.  From palm oil to fur farms, fast fashion to single-use plastic, excess packaging to food waste […]

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Facing up to technology

One of the few irritating things about pubs is when somebody gets served ahead of you when you know you’ve been waiting longer. On occasion I’ve been so incensed by the injustice I’ve left the premises and taken my business elsewhere.   Therefore when I heard London-based company DataSparQ had developed AI Bar, facial recognition […]

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Launch of Retail Insider ‘Leisure & Hospitality Benchmark Report 2019’ with Roger Wade, founder of Boxpark, and Charlie McVeigh, founder of Bunker Projects

Retail Insider celebrated the launch of the first ‘Leisure & Hospitality Benchmark Report’ at a dinner with guest speakers Roger Wade, founder of Boxpark, and Charlie McVeigh, founder of Bunker Projects. The report, sponsored by Webloyalty, investigates the leisure & hospitality sector through interviews with an Advisory Panel of some of the key thought-leaders in the […]

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Movers & Shakers Q&A: Phill Burton, COO, Bloom & Wild

Phill Burton, COO, Bloom & Wild   1.What is the greatest opportunity for your business? There is an opportunity to be a truly global flower gifting company which customers love. I think we’ve made a great start in the UK, and latterly France and Germany and our offering has really resonated with customers but there […]

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Christmas Trends: Hotel Chocolat

At Hotel Chocolat’s recent festive preview the staff transformed its Covent Garden store into Christmas-land before staying behind very, very late to return it to Halloween-land for the next morning. Here’s our pick of the range.   The Advent Calendar For Two Why should only one half of the partnership have all the fun with […]

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Why they won a Transforming Retail Award 2019: Specsavers

In the hard-fought Best In-Store Experience of the Year category it was Specsavers who won out for its impressive range of services offered in-store. In the optical retail sector, the main challenges that Specsavers identified were the threat from online and a lack of professional resource (Optometrist and Audiologist). To keep people in-store, rather than […]

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