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Delivery land-grab still in full swing

One of the differentiating factors of Just Eat compared with its rivals Deliveroo, UberEats and Amazon is that it has a true virtual model. It simply acts as an online marketplace linking hungry customers with their local take-away operators. It certainly does not dirty its hands (and diminish its margins) by handling the actual deliveries. […]

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The taste-makers redrawing the food and drink landscape

  Prezzo, Chimichanga, Jamie’s Italian, Square Pie, and Byron are among the growing number of restaurant brands that are either ceasing trading or the shutters are being pulled down on many of their outlets. This is proof if it were needed that this is an increasingly tough environment for food service businesses to operate and […]

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Jury’s out on flights of fancy as retailers vacate high streets

City Darts used to be an unusual venue just off Brick Lane in London’s East End. It was a typical pub in all ways except for it having a large number of dartboards scattered around the room. This unique feature made it worth a visit for any group looking for something different to just sitting […]

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Secondary Siberia dining rooms

Regular restaurant-goers and those in the industry will know that every venue has its own versions of the Siberia tables, which in the case of the worst examples only the unwitting and timid would fail to reject when directed to by the front-of-house team. Those tables situated right next to the toilets, in draughty doorways, […]

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Brits have a lot to live up to when it comes to service style

Waiter: “Would you like this octopus dish?” Me: “No thanks, we’ve already had it. And it was very good.” Waiter: “Would you like another?” Me: “Not really.” Waiter: “It’s on the house.” Me: “Yes please.” This interchange took place during the early stages of lunch at the hot new Catalan-inspired restaurant Rambla that landed in […]

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Small is beautiful

Andrew Edmunds is a long established restaurant in central London that always features highly on top restaurant lists including that of Hardens, which currently has it placed as the fifth best within its price category and is it is also deemed the city’s third most romantic restaurant by the guide’s readers. I admit to venturing […]

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