Returns killing online fashion retailers

It is hardly news that returns are becoming a big issue for the UK’s clothing retailers. But the growing level of online sales is leading to returns reaching such proportions that they are causing some serious problems. Whose clothes mountain? We are not just talking about the weaker end of the industry or the less…

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Yet another retail survey reveals nothing

Surveys, don’t you just love ’em. Don’t ask me what is going through consumers’ minds when they answer the various surveys and questionnaires thrust in front of them. To use an old IT phrase, the general rule with most seems to be ‘rubbish in, rubbish out’. The latest to roll off the dubious-surveys press is…

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