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World Retail Congress say hello to Alcoholics Anonymous

When senior executives from established retailers convene around a table or share a conference platform it can often feel like a meeting of Alcoholics Anonymous where the group gain some comfort and solace from sharing their experiences and problems. But it is not alcohol that is the problem for these business leaders at the moment […]

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Looking for defensible positions in multi-channel world

Apparently the pure-play retailer has had its day. This was one of the memorable points made by Jacques-Antoine Granjon the inspirational and maverick founder of Vente Privee at the World Retail Congress (WRC) in Paris. Try telling that to the AO.com (formerly known as Appliances Online) that has garnered massive praise from customers, rapidly rising […]

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