Tag Archives | General

Smaller brewers open up attack on new font

Cask ales from smaller producers are enjoying an ongoing strong period of growth, which has led to a dramatic increase in the number of brewers. More brewers and more beers The Good Beer Guide for 2013 showed the number of brewers in the UK had surpassed 1,000 representing a significant increase on the lows the […]

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Still in love with the free market

The bankers have rather sullied the notion of the free market but there are still many examples where a light touch or zero intervention has its merits. This week I came across an example on Amazon where you have to love the market giant’s liberal stance. But also the ballsy approach taken by the publishers […]

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Is the internet really that convenient?

Buying goods on the internet was once purely about paying a lesser price than when purchasing the same items from a shop on the high street. Buying online = time for other things Plenty of research has since shown that this is no longer the case and the primary reason that consumers buy online is […]

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Innovative Retailer – Paper & Cup

Brought to you by Retailinsider.com and PCMS The Name: Paper & Cup The Place: Shoreditch, London E2 (and soon also in Mile End, London E3) The Story: Mixing hospitality and charity is not easy. Well-meaning it may be but stylish it usually ain’t. Until now. Step forward Paper & Cup, recently opened by Diane Abbott […]

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Lovehoney Week – Top 10 best sellers

Lovehoney Week continues with the big announcement that the online adult products company has launched a range of branded ‘Fifty Shades of Grey’ products. The success of the book has led to a collaboration between Lovehoney and the book’s author E L James to develop a range of merchandise that featured in the publication. The […]

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It’s Lovehoney Week on Retailinsider.com…

Ann Summers has been the acceptable face of the adult market for some time and has largely had the category all to itself. But not any more.   Fuelled by being featured on a Channel 4 documentary this year and the publication of the ’50 Shades of  Grey’ book, the online business Lovehoney has leapt […]

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Retail Species – the pioneer

The Person: Julia Stafford The Company: The Wine Pantry The Job Title: Director The Story: There she was just minding her own business, working in the City on the legal shipping side of the oil and gas industry, dealing with liability and pollution claims. And just when it all seems settled your honour she winds […]

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Guest Slot – Analysis Insider – Sarah Wilson

  It’s not too big a secret that for many retailers their best performing stores are based in travel locations – namely airports and train stations. It is no wonder therefore that spaces like the high-gothic St Pancras station and the glass palace that is Heathrow’s Terminal 5 are locations that retailers are taking more […]

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Movers & Shakers Q&A with Jo Molineux of Republic

Brought to you by Retailinsider.com and K3 Retail Jo Molineux, head of multi-channel at Republic 1. What is the greatest opportunity for your business? Republic is a brand about fashion and music and therefore strategically we aim to be the most relevant and interesting youth brand to 15-25 year olds. The biggest opportunity is to understand […]

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Innovative Retailers – Notonthehighstreet.com

Brought to you by Retailinsider.com and PCMS The Name: Notonthehighstreet.com (NOTHS) The Place: Headquartered in Richmond The Story: Venture capital firms line up to throw money at this business because buying hand made artisan crafts and gifts is so now. And that is exactly what Notonthehighstreet.com does. The stuff is unique, British,  often ethically produced, […]

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Aldi Tops Drinks Retail Websites Table

Brought to you by Retailinsider.com and Cookie Reports  Discount retailer Aldi is the new name at the head of the table of the Top 25 UK’s leading drinks retailing websites for July, which was a month of great change including a serious climb up the table by Naked Wines. Aldi pushed aside last month’s leader […]

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Innovative Retailers – Hubbub

Brought to you by Retailinsider.com and PCMS The Name: Hubbub The Place: Islington but if they have their way all over the place in five year’s time The Story: Marisa Leaf  was all set  to save the world, working long and hard as a human rights lawyer. Trouble was the hours were so long and […]

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Short & Sweet Movers & Shakers Q&A with Alan White of N.Brown

Brought to you by Retailinsider.com and K3 Retail Alan White, CEO of N. Brown Group 1. What is the greatest opportunity for your business? There is still a great opportunity to improve our online conversion by trading the web more effectively. 2. What is the biggest challenge to your business? Undoubtedly it is the lack […]

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Guest Post – Tesco’s move into the Marketplace: Star move or problem child?

Tesco’s highly anticipated launch of its marketplace last month may have been a quiet internal affair but it’s likely to set off a number of waves across the online retail market. The store’s decision to compete with the likes of Amazon and eBay may have come as a surprise to some but at eSellerPro, we […]

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Innovative Retailers – All About Food

Brought to you by Retailinsider.com and PCMS The Name: All About Food The Place: On the shelves of all the leading food retailers and one restaurant in Dartington, Devon.   The Story: OK, so it’s not strictly a retailer, or a manufacturer, or a distributor. It’s more of a licensee. But it’s a cracking idea […]

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Top 25 Drinks Retail websites for May

Brought to you by Retailinsider.com and Cookie Reports The upper echelon of the UK’s drinks retail websites are performing more strongly in May than last month, according to the monthly Top 25 UK websites for drinks retailers, produced exclusively by website testing specialist Sitemorse. All the top five this month scored more highly than the […]

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DFS and Morrison’s crank-up vertical integration

My grandparents lived in a village on the outskirts of Doncaster called Carcroft, which is where the 40-plus year-old DFS was founded and is still based. Made in Doncaster. I can recall a school trip to the factory where its founder Lord Kirkham (it was just Graham in those days) proudly explained how the sofas […]

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Guest Slot – Analysis Insider – Sarah Wilson

Fast-forward five years from now and the question being asked about pure play retailers will be how exactly do they survive without taking advantage of trading across multiple channels including physical stores? Having no stores will be seen as a mistake. Shoppers will find it rather strange that they can only buy from them online […]

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Retail Species – The founder – Nick Wheeler of Charles Tyrwhitt

The Person: Nick Wheeler The Company: Charles Tyrwhitt The Job Title: Founder and Owner Some people start making money seriously early don’t they?Certainly do. The young Wheeler was a mere student in arms when he set up shirt maker and clothing retailer Charles Tyrwhitt in 1986. In fact he had no choice but to found […]

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Pubs should run rings around Olympics

To any overseas visitors coming to these shores for the Olympic Games the organisers of the event would have you believe that the main beers produced in the UK are Heineken and its sister brands John Smith’s and Strongbow. London + Olympics = Heineken! They’d also have you believe that we don’t have anything more […]

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Retailinsider.com Top 25 Drinks Retail Websites

Brought to you by Retailinsider.com and Cookie Reports Welcome to the inaugural Retailinsider.com monthly ‘Drinks Retail Website Index’ that ranks the Top 25 UK websites for drinks retailers, which has been produced exclusively by website testing specialist Sitemorse. The objective is to give a cross-section of the category with the constituents comprising large grocers, pure-play […]

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Innovative Retailers – IKEA

Brought to you by Retailinsider.com and PCMS The Name: IKEAThe Place: Too many countries to mention – but about 325 stores in around 35 countries.The Story: It starts with another youngster in a shed – Ingvar Kamprad, stuck in the depths of southern Sweden with a helpful aunt. In 1930-something she helps him buy 100 […]

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Movers & Shakers Q&A with Mark Lewis of CollectPlus

Brought to you by Retailinsider.com and K3 Retail Mark Lewis, chief executive of CollectPlus 1. What is the greatest opportunity for your business? The rapid rise of Click and Collect services presents the biggest opportunity for our business. With over half of online consumers already using the service, this take-up indicates that customers are rejecting […]

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Movers & Shakers Q&A with Sarah Curran of My-wardrobe

Brought to you by Retailinsider.com and K3 Retail. Sarah Curran, co-founder of my-wardrobe 1. What is the greatest opportunity for your business?We see a huge opportunity for my-wardrobe to be a global brand. We have been working on the international expansion of the business over the last three months in two key markets, Australia and […]

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Plastic shouldn’t be the only way to pay online

Internet connectivity in Russia is at a lower level than many other European nations and this clearly has an adverse effect on the amount of online commerce undertaken in the country. But with only a piddling 5% of consumers purchasing goods online this is staggering low even with the unsurprisingly modest internet penetration among the Russian population. This is especially […]

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Guest Slot – Recruitment Insider-Nigel Sapsed

Many of you will no doubt have eaten in Pizza Express and been served up decent quality pizzas and maybe some dough balls to keep your kids quiet. Well the group recently served up something of world class quality – the announcement that the business had appointed the president of McDonald’s Europe to run the […]

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The store, just what is it good for?

We’ve banged on before on Retailinsider.com about the role that stores will play in a multi-channel future and we’ve looked into the crystal ball for clues about how bricks and mortar will stack up in a digital world. Will bricks and mortar stack-up in the future. The guessing might now be over because although the […]

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Guest Slot–Recruitment Insider – Nigel Sapsed

Ten years ago the food offer in garden centres consisted of nothing more than a bland cafe plonked in the middle of a load of plants. But today a visit to places like the Squires Garden Centre in Farnham reveals an immense open plan eating area that resembles the food courts found in the big […]

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Guest Slot – Recruitment Insider-Nigel Sapsed

Managing relationships with customers is absolutely crucial, which is why leisure operators and retailers are increasingly turning to loyalty programmes to give them greater relevance to their customers. One area of the leisure industry that does not rely on such technology-led initiatives to help drive its business, but provides a great example of skilful managing […]

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Insight from footfall figures as opaque as ever

Fooftall data from Experian showed a year-on-year decline of 4% for the recent double Bank Holiday weekend that was much worse than the 2.1% experienced in April and the preceeding two months. Measuring their actions is easy, explaining them is hard. This heavier drop was apparently explained away by the fact that the weather was very good. To quote […]

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Guest Slot – Recruitment Insider-Nigel Sapsed

Changing prices throughout the course of the day is something retailers seem rather scared about undertaking. Their idea of dynamic pricing goes no further than brightly coloured stickers announcing price cuts on products reaching the end of their sell-by-dates. Retailers scared of what’s in the box. But in the leisure and hospitality sector this form […]

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Guest Slot–Recruitment Insider – Nigel Sapsed

There is a good reason why retailers have embraced the digital world like a long-lost mate – they sell lots of things online. Retailers sell lots of these things online. This has put them well ahead of the leisure and hospitality sector, which has not exactly whole-heartedly embraced the digital revolution. But there are signs […]

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Is quality beer still important to the supermarkets

Bottled beer was regarded as a super-premium category by the supermarkets a couple of years back and they seemed to like it. Tesco, Sainsbury’s and Asda each held annual competitions to find the best new ales from UK brewers to help promote the category. What happened to it? As a beer drinker it is sad to […]

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Part two of a series on retail payments rip-offs

He knows the banking industry but they don’t want to know him Confusion reigns at the point-of-sale as retailers haven’t a clue what payment cards they are accepting from customers. It used to be oh so simple – it was either a debit or credit card. But this is no longer the case in this […]

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Consumers couldn’t care less about reducing waste

The big downside to retail is that it involves consumers. This fickle, and sometimes annoying, bunch can be a real pain in the neck. Nowhere are they more irritating than when it comes to waste, recycling and anything else to do with saving the planet. Loads of waste – lovely They send out so many conflicting messages. In only the past […]

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Is e-retail growth set to slow as much as predicted?

Online retail sales growth is set to slow dramatically over the next five years, according to Verdict, which reckons there will be little more than 12% per annum increases compared with the chunky 35% achieved over the previous 10 years. [see report by Internet Retailing]. How many fewer times will we be pressing this button? Its report ‘E-retail 2010 and […]

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Multi-channel/E-commerce Top 70 Survey

If you were unable to make it to the Retail Systems Multi-channel Conference on September 15 then you will have missed the launch of the Top 70 survey of the ‘Movers & Shakers in Multi-channel and E-commerce’. Fear not as the link here gives you access to the list of the 70 people that are […]

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We’ve simply got far too many shops

The recession and growth of the internet have had a big impact on shop lettings, which has resulted in 13% of units in shopping areas now vacant (voids), according to the Local Data Company (LDC). Empty shops: coming to a high street like yours, and staying. The situation could be even worse than that for landlords […]

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Shoppers desert retail parks for the high street

For many years the high street has been a victim of shoppers’ predilection for visiting retail parks and as a result has suffered a spiral of decline as sales have dwindled. The unique attractions of retail parks But for the first time in many years the footfall trends show the high street performing better than the retail […]

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Amazon over-hyping e-book sales

Amazon’s recent statement about how massively successful its e-book sales were going should be regarded with some scepticism. The online giant, which has much riding on its Kindle e-reader device, made the grand revelation that e-books were now outselling hardcover versions. But what it didn’t say was that these ‘sales’ also included the books it allows its […]

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The major players in Multi-channel/e-commerce

If you have half a brain then you know that multi-channel and e-commerce is where the real action is within the retail sector. That’s why Retailinsider.com and sponsors K3 thought it a good idea to conduct a survey across the sector to find out who the movers and shakers are in this part of the […]

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Things really are tough at Argos

Trading is much tougher at Argos than I had imagined. Spotted in the Financial Times last week is the story that Argos is looking to drill for oil in the Falklands. Things clearly are getting desperate if the company is looking for black gold to support the trading at its stores. Argos: clearly on a diversification path that takes it […]

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Part one of a new series on payments rip-offs

He knows the banking industry but they don’t want to know him Did you know that retailers are charged at least 20% more by the banks and card schemes to accept a transaction online compared with in-store? This is especially puzzling when you consider that online transactions are so much easier to process for the banks […]

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The difference between Tesco and RBS

An interesting little insight into Tesco and Sir Terry Leahy came out of this week’s Retail Bulletin Loyalty Conference. Steve Gray, former MD at dunnhumby and now chairman of Emnos, recalled the time in 2004 when dunnhumby client US-based Kroger was looking to do a banking joint-venture with RBS. Sir Terry: Top of the pile Such a […]

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Who cares what t-shirts the Scots wear.

What to make of all this fuss around the sale of anti-English World Cup merchandise. It seems the Scots have been entertaining themselves by buying t-shirts with ‘Anyone But England’ emblazoned across them. The offending t-shirt: would look quite stylish on a Scot  Well they need something to do in addition to twiddling their thumbs because […]

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High streets are boring shoppers

To state the blindingly obvious – high streets are having a tough time. Many retailers blame landlords and they are largely right. The greedy men in suits simply charge too much rent. Where this has really been felt is with smaller independent retailers. Not only have they had difficulty coming up with the high rentals demanded – compared with the […]

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When will the City get Asos?

Continuing to misvalue online fashion retailer Asos seems to be one of the consistencies in the City, with retail analysts perenially underestimating its growth prospects. Last week’s results – for the year to March 31 – were a typical example. There was much talk ahead of the results about Asos needing to deliver strong numbers to justify its high […]

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Cause of Richard Brasher’s downfall

Tesco commercial director Richard Brasher’s failure to secure the chief executive role at Tesco has been revealed at the BRC Annual Retail Conference this week. In his earlier years at the company he was sent out to manage a store. He got it badly wrong over Christmas and was running a store with very little […]

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Does Ocado really need eight banks advising on its flotation?

Home delivery company Ocado is taking no chances in being short of advice for its float as five more banking names signed on the dotted line to receive fees if the company does actually float (Retail Week, June 1). It seems staggering that a business looking to raise a modest £150 million (against an admittedly […]

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Describing colours is not a black and white issue

There is no doubt that we are in politically correct times so it was all the more surprising that I came across a rather strangely named colour. It was listed on a box that had contained a headboard, which I had found lying on the dirty streets of north London. Anyone for a Gringo Brown headboard? Gringo Brown […]

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