Through the evolution of payment options from paper and coins to electronic methods, many have been quick to speculate the rise of a cashless society. The Cooperative supermarket’s recent report on consumer behaviour and spending predicted that by 2025 mobile payments will take over cash and card payments. Stalwart, the Royal Mint responded, defending cash…

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Retail Insider has held its latest event – combining a tutored Beer Tasting with Duncan Sambrook of Sambrook’s Brewery and a talk by Michael Durbridge, director of omni-channel at B&Q – that highlighted both the vibrancy of the UK beer scene and the opportunities for retailers from developing multi-channel propositions. Senior executives from John Lewis,…

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Ahead of the launch of the ‘Retail Insider Digital Retail Innovations Top 50’ report 2016 (sponsored by Webloyalty) on July 6 here is the first in a series of Q&A’s with the leading figures behind some of the key digitally-driven innovations in the retail industry. (Click here to view 2015 report) Q&A with Tim Robinson,…

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The Name: Tossed The Place: Around 26 units currently, including several in Dubai, and more than a handful located in Welcome Break stations around the UK.   The Story: So, shall we begin our tour of a very successful salad provider with more than a decade’s experience in the very competitive business of healthy eating.…

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All the talk is of the Millennials and how they are the group that every company has to attract. Yes, it is fair to say, they are the future and that retailers’ longevity will be inextricably linked to doing business with them – now, or in the future at some point when they mature. But…

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When visiting Yorkshire on Good Friday I discovered a puncture on my car and visited an ATS garage to have it checked out. They initially reckoned it was easy to sort but then realised it was a more serious problem and required me ringing the VW specialist garage. The guys in the garage said they…

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