Cutting waste begins at the shelf edge

Carrier bags, straws and single-use coffee cups have joined food waste on the growing list of concerns consumers have about the wasteful nature of much of today’s consumption. The UK wastes 10 million tonnes of food each year which has a value of over £17 billion, 60% of which could be avoided, and when you…

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Movers & Shakers Q&A – Craig Smith, digital commerce director, Ted Baker

Craig Smith, digital commerce director, Ted Baker 1. What is the greatest opportunity for your business? Contrary to popular belief it’s not opportunity based upon other businesses not being around anymore as busy shopping destinations works for everyone. The big opportunities for us are around evolving our product offer in the right direction and wrapping…

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Innovative Retailer – Iceland

Name: Iceland The Place: 900 stores across the UK and 23,000 employees. Can I just clarify so our readers don’t get worried – obviously this Iceland will be some kind of terribly modern and ironic ice cream brand or something: No But what I mean is: clearly we’re not talking about the old High Street…

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Bravery can help retailers stand out

The recent news that Stella McCartney has bought back the 50% holding in her fashion business from global luxury goods company Kering will enable the company to much more easily continue with its preference for bucking conventional wisdom. Such actions help differentiate businesses and set them apart from the competition. Being able to take an…

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Amazon performs strongly in Digital Retail Innovations 2018 Report

Amazon continued its dominance as one of the most innovative companies in the world today by taking three of the top ten rankings in the 2018 Digital Retail Innovations Report from Retail Insider, sponsored by Webloyalty. It’s Amazon Go and Amazon Logistics made the second and fourth places while Amazon Echo topped the list in first…

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The delivery battle is heating up

Restaurants and foodservice operators of all shapes and sizes are either grappling with how to use home delivery to their best advantage or they are at the least being caught in the cross-fire as the rival aggregators and delivery firms suck in more consumers as they battle it out for dominance. From the point of…

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Old models increasingly float customers’ boats

Books and vinyl records should have been consigned to the dustbin by now – brushed aside by the digital revolution – if the earlier forecasts were to have been believed. But they are having something of a renaissance in just the same way as the seemingly dead milkman is also having a bit of a…

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Digital Retail Innovations Q&A: TotalCtrl

Leading up to the launch of the Digital Retail Innovations 2018 Report (sponsored by Webloyalty) a series of Q&A’s with the leading figures behind some of the key entries in the report are being published. Here is a Q&A with Charlotte Aschim, co-founder of TotalCtrl, which will feature in this year’s report for its work with…

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