Brought to you by Retail Insider and K3 Retail Jason Weston, chief operating officer, Notonthehighstreet.com 1. What is the greatest opportunity for your business? We are still relatively early in our development at notonthehighstreet.com and in high growth mode, so the opportunities are broad and far reaching. Our UK customers have a high engagement with…

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It’s impossible to escape the increasingly loud talk of personalisation. There is a growing recognition that the massive amounts of customer behavioural data collected from shoppers’ visits to websites represents a significant opportunity for retailers. If only it was But the reality is that very few merchants are using the goldmine that largely sits wastefully…

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‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 8:00am Monday – Reviewing a recent assignment I called to speak to a board director at a travel leisure…

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Injecting the excitement of a traditional market into a shopping centre environment could be the saviour of up to 300 poorly performing developments scattered around the UK. Old Spitalfields Market in full flow This is the view of Malcolm Ball, chief executive of Wellington Markets, which runs 16 markets around the UK including the flagship…

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Brought to you by Retail Insider and PCMS The Name: Lakeland   The Place: 64 stores in the UK and 7 stores across the Middle East.              The Story:  Lakeland is the kind of shop that inspires a very specific kind of devotion in its customers and there are lots of them, mainly women.…

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Brought to you by Retail Insider and K3 Retail Jeremy Fennell, UK e-commerce and DSGiB director, Dixons Retail 1. What is the greatest opportunity for your business? Multi-channel is the way people shop so following the customer is the opportunity. The store network and the people we have enable the service we offer to be…

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