Retail Insider held its latest Evening Drinks Event in London with two leading players from the technology end of fashion retailing giving their insights on the industry and how it continues to change through ongoing innovation. Andrew Robb, COO of Farfetch, and Jonathan Wall, group e-commerce director of Shop Direct, took part in a…

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Retail Insider is proud to launch its inaugural ‘Transforming Retail’ Awards in 2017. The aim of the awards is to showcase the best examples of innovation across the sector and we would like to invite relevant organisations to apply to be shortlisted in the relevant categories. If you wish to nominate for an award all…

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Online shopping continues to disrupt the retail sector. While in-store sales still make up the majority of revenue for retailers, traditional brick and mortar stores have been struggling to keep up with the pace of change as more shoppers turn to the internet for their shopping trips. However, new-technologies are beginning to now disrupt the…

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It is somewhat ironic that in the early days of the internet fashion was regarded as one of the categories that were not expected to make the move online. Apparently shoppers were too wedded to the idea of touching, feeling, and trying on goods. Or so the theory went. Try telling that to the clothing…

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Retail is gradually moving towards being about delivering a great customer experience above all else. This view was recently expounded by Debenhams’ chairman Sir Ian Cheshire at the World Retail Congress in Dubai when he suggested the role of the retailer was no longer about selling goods but was instead about selling an experience. My…

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Following the launch of the Digital Retail Innovations 2016 Report (sponsored by Webloyalty) a series of Q&A’s with the leading figures behind some of the key entries in the report are being published. Here is a Q&A with Abdul Alim, co-founder, OfferMoments, which is placed at number 40 in the report. 1.How did the original idea come…

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The retail industry has a great capacity to devise descriptive terms that should never see the light of day. Retailtainment and omni-channel are two such terms that really should have been consigned straight to the bin. A similar thought occurred to me when I came across a new term – grocerant. I guess you’ve worked…

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Name: Rapha Racing The Place: 13 units globally right now, but they’re nothing if not ambitious at Rapha and want to get up to 20 by the end of the year and then keep that growth level up each year. Crikey. The Story: This is really a tale of a biking gear brand not primarily…

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