Welcome to this column within our broader sustainability section which focuses on what fashion retailing is doing to address the issues in its industry. This month’s column asks how environmental standards in fashion can best be communicated to consumers. Brought to you by Retail Insider with Clipper and Give Back Box. Last month this column reported on Zalando’s…

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Personalisation has very much been under the spotlight during Covid-19 as shoppers have gravitated to online channels and expected an experience that mimics the one enjoyed in-store but it has all too frequently been found wanting. Phil Bacon, senior ERP consultant at Xpedition, says: “Lots of businesses will now be looking at themselves coming through…

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Sitting in the grounds of Grantley Hall near Ripon in North Yorkshire enjoying a coffee there is much to distract the eye including the pristine acres of grass adorned with flowers and manicured shrubbery, the bubbling River Skell, and the imposing Grade II-listed Hall itself. But what was most noticeable was the array of employees…

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When Tesco introduced its first small format convenience stores some years back, it pinpointed the 100 key items it needed to always have in stock at each of these outlets. The list was an odd mix including the likes of Steradent denture tablets and Carlsberg Special Brew. The criteria was based on them being premium-priced…

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The Name: Cuyana The Place: Well, lots of shops obviously. But this particular one iscurrently on an automobile trip round America. The Story: Have you ever wanted to be a rock star and shout “Hello Florida!!” from the front of a huge stage? No: I see. How about “If it’s Tuesday it must be Culver…

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