Archive for July 2023
Sustainable Retail: Driving the flywheel of sustainability
Welcome to the sustainability column that takes a look at what retailing is doing to address the issues in its industry. Much of the ongoing focus will be on fashion but not exclusively. This month’s column takes look at the resale market and where the focus needs to be for brand owners to boost the…
Read MoreThe extra mile is the marginal gain
Returning to Florence recently for a short break with my post-GCSE daughter involved a much-anticipated revisit to Il Santo Bevitore, where we had previously dined in 2016. It seems perennially rammed from the moment its doors swing open at 7.30pm, and although many of the diners seem to be tourists, the food more than sufficiently…
Read MoreRetailers missing out on influence of rewards/loyalty programmes
Retail rewards and loyalty programmes influence a mighty near-£75 billion of consumer spending but it could be so much more because the majority of retailers have yet to implement such tools and are missing out on attracting additional sales. In a new report ‘The Constrained Consumer’ from Webloyalty and Cebr involving a survey of retailers…
Read MoreClosing the Digital Divide: Empowering Retail Workers with Digital Literacy
In an era characterised by a whirlwind of technological information digital literacy has never been more critical to the workforce. The growth of e-commerce and the shift towards omni-channel retail highlight the widespread transformation, but too many workers are on the wrong side of the digital divide. With advancing technology and consumer demand, digital transformation…
Read More