The odds on retailers utilising automated micro-fulfilment centres (MFCs) for groceries and also general merchandise (GM) categories have certainly shortened now that growing numbers of consumers have become accustomed to shopping online.   Although Covid-19 boosted the levels of online sales to arguably justify an investigation into such solutions Steve Hornyak, chief commercial officer at…

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Nick Devlin, CEO, Naked Wines 1. What is the greatest opportunity for your business? Naked Wines was founded with the belief the wine industry could be better and our mission is to disrupt it for the benefit of our customers, winemakers and our people. Put simply, too many consumers are paying too much for mediocre…

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Welcome to this column within our broader sustainability section which focuses on what clothing retail is doing to address the issues in its industry. It’s exciting times for anyone involved in this area as technology and retailers try to keep up with customers’ demand for all things ethical. From fur farms to fast fashion –…

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