Amazon performs strongly in Digital Retail Innovations 2018 Report

Brought to you by Retail Insider and Webloyalty

Amazon continued its dominance as one of the most innovative companies in the world today by taking three of the top ten rankings in the 2018 Digital Retail Innovations Report from Retail Insider, sponsored by Webloyalty.

It’s Amazon Go and Amazon Logistics made the second and fourth places while Amazon Echo topped the list in first place as judges recognised its massive ongoing significance in the marketplace.

Also ranking very highly in the judges’ opinion was fashion retailer ASOS which took two top ten slots for its variable virtual models – which allow customers to see how a garment would look on various body shapes and sizes – and its pay later tie-in with tech firm Klarna which means users can try and then buy up to 30 days later.

The popular technology report seeks to highlight trends in the future of retail technology globally by showcasing the very latest moves and influences across the sector.

Throughout the report robotic delivery was a constant theme and featured in entries for Zara, Robomart, and Ocado while green issues also came to the fore as several food waste innovations including SpoonGuru’s work with Tesco, Karma and Norwegian app TotalCtrl all gained favour with judges. Ever more mobile and tech driven vending machines were another notable inclusion in this year’s report as was facial recognition and cutting edge shelf labelling technology.  

About the Report:

All the innovations have been assessed by an Advisory Panel of senior retail experts, which included: Paul Wilkinson of Tesco Labs, Matt Hully from John Lewis Ventures, and Jacqueline de Rojas, President of TechUK.

An initial long list was reduced down to 60 innovations from around the world. Each innovation on the list was then scored by members of the Advisory Panel on four criteria – how innovative, how potentially commercial, potential influence across the sector, and potential benefit to consumers?

To view the report click here: Digital Innovations Report 2018

To request a hard copy of the report please email:

Glynn Davis, editor of Retail Insider