A growing desire for in-store experiences 

Before having children I could not understand why anybody would choose to have a takeaway from a local restaurant when for the same money you could enjoy the experience of dining in the venue. It made for a proper night out and seemed a no-brainer. That was until we had to factor in the faff…

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Outstanding in their fields 

Petersham Nurseries’ restaurant grew from within the Richmond-based nursery as a café for its green-fingered shoppers, and along with providing top-notch food, it has cultivated destination-venue status from diners enjoying being surrounded by flowers and plants. It has been a similar story at Supawan Thai restaurant in London’s King’s Cross, whose dining room has extended…

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What Greggs can learn from JD Wetherspoon

Headlines over recent years have repeatedly, and rather weakly, punned how Greggs has been on a roll as its sausage meat filled pastry delicacy has fuelled the rollout of new stores across the country. As such, Greggs has been able to keep returning to the oasis of store openings. Since former chief executive Roger Whiteside…

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London’s alfresco revolution should be embraced

The Soho Village Fete is coming up in July – a wonderful celebration of British eccentricity held by The Soho Society in the heart of one of the world’s most famous areas of entertainment, with the highlight being the waiter’s race through the historic streets.  As a member of The Soho Society for a couple…

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Here’s why chicken is still flying

What do these restaurants have in common: Selekt Chicken, Chicos, Chicken Valley, Wonder Bird, The Chicken Shop, Slim Chickens, Wingstop, KFC x 2, Pepe’s Piri Piri, Nando’s, Dixy Fried Chicken and Chesters? They are all pretty much located in one high street, a few minutes’ walk from my house in north London. This is ridiculous,…

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Right-sizing high street outlets

During a recent meeting at the original Grind coffee shop in London’s Old Street, I was discussing with data specialists CACI how the branded coffee players will have to better manage their historical physical spaces in this digital, work-from-home era when, after exactly one hour, a server with an iPad asked if we would like…

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