We asked all our winners in this year’s Transforming Retail Awards to tell us a little bit more about themselves and their winning entry. Order management system OneStock jointly won the Editor’s Special Award for its agile Web to Store IT system which allowed Whistles to unify their stock (e-commerce, warehouses, points of sale, suppliers) and fulfil orders from every selling channel, turning stores into efficient, productive multi-channel centres.
How do you feel about winning this Award?
OneStock is really happy to have won this very special award. It is great to get recognition from industry leaders and our peers. I am very proud of our team for delivering such a high quality and efficient product after several years of research and development. Today we can really see the relevance of the system we have developed. The market for highly efficient order management systems is more mature than ever and it is increasingly important for retailers to offer customers a unified shopping experience.
Why do you think your entry stood out?
The need for a fully omnichannel strategy has been growing in the past few years and retailers are becoming aware of this. A profitable and customer centric OMS is now more than ever a necessity for retailers. The health crisis has proven this as the retailers who had already implemented an omnichannel solution pre-COVID 19 were less impacted than those who had not. I believe our solution stood out thanks to the quality of our product but also thanks to the excellent results we have seen for our client Whistles. We have also seen similar results across a wide range of other European brands that we are working with such as Monsoon, Ted Baker, Jigsaw, LVMH, Intersport and many more.
What plans do you have for your company in the coming year?
Our aim is always to help our clients develop their business across all their selling channels by leveraging all their stock. We are further developing this by adding ‘Future stock’ (i.e. stock that is in transit or supplier stock) to the unified view of stock but also with an optimised delivery promise. The goal is to offer an ultra-powerful solution that will help retailers compete with pure players and marketplaces. We are determined to help retailers build the foundations of new business, a topic we have further detailed in our newly-released whitepaper.