Breakfast Events

Retail Insider held its latest Breakfast Event of 2019 with Philippe Chainieux, CEO of Made.com, and Andrew Ellis, head of CRM at McDonald’s, who described how they are continuously adapting their businesses to satisfy customers in today’s dynamic market. Philippe highlighted how the pace of change had accelerated as access to technology has become increasingly…

Retail Insider held its latest Breakfast Event of 2019 with Clodagh Moriarty, group chief digital officer of Sainsbury’s, whose role involves the bringing together of the teams across the group’s brands: supermarkets, Argos, Sainsbury’s Bank, and Nectar Clodagh is a member of the Sainsbury’s operating board and she addressed senior executives from John Lewis, Graze,…

Retail Insider held its first Breakfast Event of 2019 with Andrew Robb, COO of Farfetch, who outlined how the business has successfully combined technology and fashion to create a platform that connects consumers with boutiques/retailers and brands globally. Andrew gave some insights into how the company has over the years steadily built crucial relationships with…

Retail Insider held its latest Breakfast Event of the year with Patrick Pondaven, director of consumables UK at Amazon, who gave some insights into the operational and cultural aspects of the company and how it puts the customer at the heart of everything it does. Senior executives from Fortnum & Mason, Hotel Chocolat, Belstaff, and…

Retail Insider held its latest Breakfast Event of 2018 with John Murphy, founder of Interbrand, and Kresse Wesling, co-founder of Elvis & Kresse who talked around how branding was originally created and how it is developing. An audience of senior executives gathered at The Delaunay in central London to hear how Murphy formed Interbrand at…

Retail Insider held its latest Breakfast Event of 2018 with a panel of digital leaders discussing the challenges facing retail, competing with Amazon, and the need to give shoppers a richer more personalised experience. Sean McKee, director of e-commerce & CX at Schuh, Aron Gelbard, founder of Bloom & Wild, and Nicolas Pickaerts, e-commerce director…

Retail Insider held its first Breakfast Event of the year with Paul Clarke, Chief Technology Officer at Ocado, who outlined how its unique business model has resulted in it building all its technology in-house. Senior executives from Sainsbury’s, Deliveroo, John Lewis, Marks & Spencer and Schuh were among those who heard how Ocado is unusual…

    Retail Insider held its latest Breakfast Event with Michael Ward, managing director of Harrods, who outlined how much of the success of the department store is down to the uncompromising focus on its wealthy core audience. In order to differentiate the business and attract the small group of the most affluent people from…

Retail Insider held its latest Breakfast Event of 2017 with Roger Whiteside, CEO of Greggs, and Miranda Ballard, co-founder of Muddy Boots, who shared their experiences of both running food retail companies but where they differ massively in terms of scale. Greggs operates a hefty 1,786 outlets while Muddy Boots has a mere three stores…

Retail Insider held its first Breakfast Event of 2017 with Ewan Venters, CEO of Fortnum & Mason, who highlighted how the 310-year-old iconic retailing brand has never been stronger following a raft of initiatives over the past few years. Since taking on the CEO role in 2012 he says he has sought to both recognise…

Retail Insider held its latest Breakfast Event with Craig Inglis, customer director at John Lewis, the man behind the company’s phenomenally successful Christmas advertising campaigns. He recalled joining John Lewis in 2008 and focusing on developing the emotional connection between the company and its customers. After a couple of forays he found his stride with…

Retail Insider held its latest Breakfast Event with David Buttress, CEO of digital marketplace for take-away food Just Eat, who told the story of how the first month the UK business accrued only £34 of revenue while today it brings in £350 million across its various markets. It is also a tale of how the…

Retail Insider held its first Breakfast Event of 2016 with Anthony Fletcher, CEO of healthy snacks company Graze, who highlighted how data has been fundamental to the success of the business. Senior executives from Marks & Spencer, John Lewis, Monsoon Acessorize and Amazon were among those who heard how the company was good at logistics…

Retail Insider held its latest Breakfast Event with Mark Lewis, online director of John Lewis, who highlighted how his present role will soon become extinct as the channels all converge and e-commerce directors become a “dying breed”. Senior executives from Marks & Spencer, Boohoo.com, Dobbies Garden Centres, and Farfetch were among those who heard how…

  Retail Insider has held its latest event – combining a tutored Beer Tasting with Paddy Johnson of Windsor & Eton Brewery and a talk by Robin Phillips, omni-channel and development director at Boots UK – that highlighted both the vibrancy of the UK beer scene and the opportunities for retailers from developing multi-channel propositions. Senior…

Retail Insider held its latest Breakfast Event this week with Gillian Drakeford, country manager for UK & Ireland at IKEA, and Bertrand Bodson, chief digital officer at Home Retail Group, who discussed the future of the physical store. Senior executives from John Lewis, The White Stuff, TM Lewin, The Entertainer, Cook and Farfetch were among…

Retail Insider held its latest Breakfast Event this week with Peter Williams, chairman of Boohoo.com and Alan White, chairman of Hotter Shoes, who discussed the issue of bringing a digital mindset to retail businesses. Senior executives from Tesco, Sweaty Betty, Wyevale Garden Centres, Cook and Muddy Boots were among those who heard how they both…

Retail Insider held its latest Breakfast Event this week with Sir Ian Cheshire, group CEO of Kingfisher, who suggested the retail industry is on the cusp of a major acceleration in the use of digital channels by consumers who are increasingly utilising mobiles and enhanced internet connections. Senior executives from Tesco, Marks & Spencer, TM…

Retail Insider held its latest Breakfast Event this week with Geoff Quinn, CEO of TM Lewin extolling the virtues of the product above all else as he has taken the clothing firm from less than 10 stores to 150 global outlets. Senior executives from retailers including Boodles, Monsoon Accessorize, Dobbies Garden Centres, Thomas Pink and…

Retail Insider held its latest Breakfast Event this week with Edwina Dunn, co-founder of Dunnhumby  and now a director of Starcount, talking data, customer insight and loyalty programmes. Senior executives from retailers of varying sizes including Marks & Spencer, New Look,  Farfetch, John Lewis and Muddy Boots were among those who heard the pioneer of…

Retail Insider held its latest Breakfast event this week with John Bovill, IT & e-commerce director at Monsoon/Accessorize, and Sam Barton, head of user experience at Shop Direct Group, discussing how to drive innovation in retail businesses. Senior retailers from the likes of Sainsbury’s, Tesco, Morrison’s, Laithwaites Wines and Aurora Fashions along with other high…

Retail Insider held its latest Breakfast Event on Friday with Simon Calver, outgoing CEO of Mothercare, who highlighted just how challenging his role had been, having landed at a business that was behind the multi-channel game. Senior executives from a variety of retailers including Tesco, WH Smith, Just-Eat, eBay, Aurora Fashions and Monsoon/Accessorize attended the…

Retail Insider held its latest Breakfast event this week with Simon Russell, director of retail operations development at John Lewis, and Tatiana Fokina, CEO of Hedonism Wines, discussing the evolving role of the store in a multi-channel world. Senior retailers from the likes of House of Fraser, Laithwaites Wine, New Look, and Wayfair along with…

Retail Insider held its latest Breakfast Event this week with Andy Hornby, CEO of Coral, highlighting the similarities and differences involved in running multi-channel retail and leisure businesses. With senior executive experience at both Asda and Alliance Boots as well as at his current position heading up one of the UK’s leading gaming companies with…