These are transformational times for the grocery industry and the travails and challenges of the big supermarkets were laid bare at the recent IGD Convention in London. It has been the case that the big multiples have over the years continued to add complexity to their businesses as they have brought in extra services, added…

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To juice their businesses retailers had traditionally looked for new strategic ideas from their favoured big-time consultants such as McKinsey, Bain and Boston Consulting Group. Looking at the future  To some extent they still do, but the more savvy merchants have realised they also need to look to where the real action is – with…

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Amazon is a major worry to many retailers because it operates on a completely different planet to virtually any other retailer. Amazon: No ordinary retailer Its shareholders have long become accustomed to its objective of growing its market share in an increasing array of categories with almost disregard for margins and absolute complete disregard for…

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When Dalton Philips steps into the role of chief executive of Morrisons (having joined from Loblaw) on Monday he will soon be hit with questions about when he plans to lauch an online store. City analysts and the media all know that Morrisons stands alone in failing to capitalise on the internet. Philips: ready to convince the board to launch online…

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