As non-essential retailers reopen their stores for the first time in three months they return to a very different environment to the one they left when lockdown was enforced. Over the coming weeks they will realise that some elements of their operations will be changed indefinitely and there will unfortunately be some casualties as a…

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Food halls and markets are springing up in a variety of locations but there is a worry that they are mistakenly being seen as the solution to the growing issue of empty retail units that blight the shopper landscape. Speaking at MAPIC Food & Beverage in Milan last week on a panel discussion titled ‘Food…

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As retailers look to deliver more immersive experiences in-store there is a lot they can learn from the restaurant industry where some operators are creating very rich stories in their venues. Among them is Indian restaurant chain Dishoom that has been building a successful business initially in London but soon it will have an outpost…

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