Big grocers and discounters all playing with complexity

These are transformational times for the grocery industry and the travails and challenges of the big supermarkets were laid bare at the recent IGD Convention in London. It has been the case that the big multiples have over the years continued to add complexity to their businesses as they have brought in extra services, added…

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Tesco and M&S re-organise around multi-channel

Something pretty dramatic has been happening in the world of retail over the past few weeks. No, it’s not the supermarket price wars and neither is it the large number of IPOs the sector has been witnessing. It’s the change in management organisations at the some of the largest retailers to recognise the role of…

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Dobbies failing to cash in on grey pound

You don’t need Retail Insider to tell you that older shoppers are the grouping with the most disposable income in their pockets. While young people and those in the middle – with families and mortgages stretching their finances – are strapped for cash, it is their parents and grand-parents that are living it up, with…

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