Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 8:00am Friday Apr 18 – Back to it with a jolt After the quiet summer period it’s time to…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 7:30am Monday Mar 1 – All systems go we’re told After at least two weeks of making contact with…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 6:30pm Tuesday Nov 19 – The customer is not always right it seems I’m at Novikov restaurant in central…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 9:00am Wednesday Nov 13 – Failed to make changes The major new US client I discussed in my last…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] Mid-July – Everything’s gone quiet The nature of my world – and you cannot do anything about it –…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 9:00am Tuesday – Still chasing unpaid bill Last month I related the story of having successfully placed a CMO…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] 8:00am Monday – Reviewing a recent assignment I called to speak to a board director at a travel leisure…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] November 10:00am Thursday – Client appoints big-gun head-hunter I found out from a candidate that a long-standing client of…

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Insiders’ view of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] The watchword of private equity  6pm Friday – Urgent call from HR director Late in the day a call…

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Insiders’ View of the world of headhunting

‘Excerpts from the life of a head-hunter’ working in the leisure/hospitality/retail sectors. [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged] Near the scene of unexpected meetings June Unexpected meeting request An email came from a chief executive’s PA wishing…

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Insiders’ View of the world of headhunting

Third part of the regular column – ‘Excerpts from a day/week in the life of a head-hunter’ working in the leisure/hospitality/retail sectors: [Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged.] Just checking we are paying our senior people enough…

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Insiders’ view of the world of headhunting

Second part of the regular column – ‘Excerpts from a day in the life of a head-hunter’ working in the leisure/hospitality/retail sectors: Unfortunately such is the sensitivity of the head-hunting profession that it is rarely possible that the names of the Insiders’ clients can be divulged. All companies should be looking to the future 8:30am…

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Insiders’ view of the world of headhunting

New Monthly column – Excerpts from a day in the life of a head-hunter in the leisure/hospitality/retail sectors Century Club: the new hang-out 8:30am Arrive at Century Club Much of my time is spent in hotel foyers, coffee shops and if I’m lucky the odd pub for what amounts to numerous meetings every week. But…

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Guest Slot – Recruitment Insider – Nigel Sapsed

I’m in the people business and so probably are you because retail is very much people oriented. It’s therefore amazing how many businesses in this industry (and that of the leisure sector) have a total disconnect between the people at the top of organisations and the rest of the employees. Disconnected: a common complaint in…

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Guest Slot – Recruitment Insider-Nigel Sapsed

We all know that the retail sector is having a hard time – you cannot open a newspaper without reading about yet another merchant bringing the shutters down for the final time or at best reducing the size of its portfolio of stores. Little good news for retail in the newspapers.  But just think how…

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Guest Slot – Recruitment Insider-Nigel Sapsed

There is a trend gathering pace. It might be down to the state of the economy or the fact that people are sick of all things corporate and are therefore thumbing their noses up at the big brands. Big has had its day…for now. Whatever it is it’s leading to the emergence of new small, family-owned…

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Guest Slot – Recruitment Insider-Nigel Sapsed

Who’d have thought that the best thing you could do with an outlet was to spend puny amounts of money on it. Yes, it could genuinely be detrimental to spend loads of money on a unit in these days when overt branding and homogenised offers are increasingly turning-off consumers. Homogenised: Maybe okay for milk but…

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Guest Slot – Recruitment Insider-Nigel Sapsed

According to an article in a recent issue of the Financial Times’ ‘How to Spend it’ magazine staircases are on the up. They have certainly come to my attention of late beginning with the magical structure within the Renaissance Hotel at London’s St Pancras train Station. Not a staircase to customer service heaven. Its sweeping…

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Guest Slot – Recruitment Insider-Nigel Sapsed

While walking down London’s Charing Cross Road the bright blue-tiled Byron burger restaurant with its distinctive multi-coloured logo came into view. This is no shrinking violet of a place and it got me thinking about how people very much buy with their eyes. Trust me, in daylight it stands out. Byron is certainly going all…

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Guest Slot – Recruitment Insider-Nigel Sapsed

Baking is exciting. Not the tired old-school bakers that once littered the high street which have gradually been consigned to the dustbin along with other outdated retail offers. No, I mean the artisan bakers whose delicacies might be priced at the top-end but they are selling high quality products. Gail’s: one of a batch of high-end…

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Guest Slot – Recruitment Insider-Nigel Sapsed

It was a big night for some of the smaller operators at the recent Retailers’ Retailer of the Year Awards in London when the efforts of the great and the not-quite-so-great of the industry were voted on by their peers and contemporaries. Drake & Morgan (four units) and Grand Union Group (12 units) both took…

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